Eric Glasser
Principal Cloud Architect with 15+ years building distributed, cloud-native systems across startups and Fortune 500 enterprises. Five years at AWS Professional Services, where I led $30M+ in complex architecture engagements — from monolith decomposition and production RAG systems to agentic AI for clinical development in GxP-regulated environments.
I’ve architected genomics pipelines that scaled to 1,000+ concurrent samples, built ML-powered manufacturing inspection platforms that cut defect rates by 80%, and delivered GenAI reporting portals serving hundreds of enterprise customers in production. My work spans healthcare, life sciences, financial services, HR technology, and media — always at the intersection of deep technical execution and strategic business alignment.
I’m also an accessibility advocate whose perspective is shaped by lived experience. As an engineer with congenital nystagmus and low vision who drives with bioptic lenses, I build for the full spectrum of users. As President of AWS’s People with Disabilities at Global Services, I scaled the organization globally across four regions and led a multi-year effort to make AWS certification exams screenreader-accessible.
I write about GenAI infrastructure, agentic AI risks, and inclusive developer tooling at biopticcoder.com. Always interested in connecting with people working on hard problems at the intersection of cloud architecture, AI, and accessibility.
Certifications
Experience
Principal Cloud Application Architect
Lead architect on a $30M+ portfolio of enterprise consulting engagements across healthcare, life sciences, financial services, HR technology, and media. Promoted to Principal (L7) in Q1 2022; rated Top Tier.
Signature engagements included: a $1.5M GenAI reporting portal with chat-based NLP authoring released to ~300 enterprise customers; an agentic AI engagement for a top-10 global biopharma using Bedrock AgentCore with GxP compliance (ICH E6, 21 CFR); a $6.3M greenfield serverless + ML platform for a global pharmaceutical company where downstream impact grew from $313K/mo to $9.2M/mo; a $2.8M genomics pipeline that scaled to 1,000+ concurrent samples, reduced runtime from 20 to 9 hours, and cut per-sample cost from $33 to $6.72; an ML-powered inspection platform for a Fortune 50 manufacturer that reduced defect rejection by 80%; and a 10PB cross-account migration for a Fortune 100 media company’s AI workloads.
Deployed consultants as an away team to an AWS service team to co-develop a product feature, directly shaping the service roadmap. Created a cross-practice training program for ML/Data Engineers transitioning to GenAI development. Submitted 7 Product Feature Requests driving customer insights into platform roadmaps.
Mentored 24+ engineers across career development and promotion readiness. Conducted 200+ technical interviews. SDE-certified interviewer and BRIT graduate. Founded the NAMER SDT Apps Principals community.
President of AWS People with Disabilities at Global Services (PWD@GS), scaling from a Denver chapter to a global organization across NAMER, EMEA, APJ, and GCR. Led multi-year effort to make AWS certification exams screenreader-accessible. Presented at Amazon GAAM 2020 to 1,400+ attendees. AWS Tier 2 Speaker certified.
Sr. Technical Account Manager
Provided white-glove architectural guidance and risk management for complex multi-region enterprise environments, bridging deep technical analysis with executive-level communication. Led operational reviews and performance tuning across S3, EC2, CloudFront, and networking stacks, reducing incident frequency and improving cost efficiency.
Principal Engineer
Known internally as “The Container Guy.” Go-to architect for containerization strategy across hybrid cloud environments. Designed containerized platforms using Kubernetes, Rancher, and AWS/GCP hybrid strategies for enterprise clients. Led $1M+ cloud migration programs. Created multi-cloud networking topologies and fault-tolerant infrastructure for CI/CD and DevSecOps pipelines. Delivered executive briefings on cloud-native architecture, platform resiliency, and observability to C-suite stakeholders.
Application Architect
Architected and delivered custom SaaS platforms with six-figure budgets, owning full lifecycle from stakeholder alignment through production deployment with multi-region HA.
Manager, UX Development
Built middleware for cable set-top-box interfaces; led a team of 10 front-end developers shipping customer-facing features on proprietary JavaScript frameworks.
Interactive Developer
Built web experiences for Kraft and American Express.
Founder
Founded and ran a web development consultancy for small and medium-sized businesses.
Skills
- Amazon Bedrock
- Bedrock AgentCore
- RAG Pipelines
- Agentic Workflows
- LangChain
- Prompt Engineering
- Claude Code
- Amazon Q Developer
- GitHub Copilot
- Ollama
- AWS (Expert)
- GCP
- Distributed Systems
- Event-Driven Microservices
- Fault-Tolerant Design
- Domain-Driven Design
- Docker
- Kubernetes
- ECS/EKS
- Serverless
- Python
- TypeScript
- Node.js
- Ruby
- DynamoDB
- Redis
- PostgreSQL
- Elasticsearch
- MongoDB
- RedShift
- QuickSight
- Terraform
- CDK
- GitHub Actions
- Jenkins
- CodeDeploy
- Observability (X-Ray, OpenTelemetry)
- Agile
- Accessible Design
- GxP Compliance
Education
Vanderbilt University